How This Initiative Creates Equal Opportunity For Seniors In The Workforce

Community Care organisations continually endeavour to provide utmost care for Singapore's growing population of seniors. In this article, mosAIC explores how one organisation helps seniors integrate better into the workforce by overcoming age discrimination and empowering them to lead fulfilling lives.
Experts say that employment can lower a senior's likelihood of depression. This is because stressors such as a loss of income and independence contribute to a sense of hopelessness. Moreover, being engaged at work helps seniors stay physically and mentally active, and keep diseases like dementia at bay. Which is why in 1996, the founding members of Bizlink Centre created a community to enable more seniors to be actively engaged, complement the workforce and even contribute to Singapore's economy.
Creating Equal Opportunities for Seniors

Bizlink Centre provides a holistic programme to aid beneficiaries, including seniors and Persons With Disabilities (PWDs), to prepare for the workforce. The programme is one of the projects by Bizlink Centre that is supported by the Community Silver Trust (CST). Through workshops and various programmes, beneficiaries can be upskilled or retrained before accepting job placements in various industries, such as food and beverages, logistics, and data management. With a strong network of partner corporations such as FairPrice Foundation, Cisco and Mitsubishi Electric, Bizlink Centre has successfully integrated a few of their beneficiaries into the workforce. Here’s how they did it.
Structured Engagement to Prepare Beneficiaries for Open Employment
Bizlink Centre has structured programmes to support seniors with job placements. Each programme is carefully designed to develop the vocational and social skills required for beneficiaries to manage daily activities in their assigned workplace.
Programme |
About the Programme |
How Beneficiaries Benefit |
Day Activity Centre (DAC) Programme |
This programme is designed together with the beneficiaries' caregivers and healthcare professionals to provide custom support for beneficiaries while in training. Programme beneficiaries are carefully engaged with work therapy activities on a smaller scale to prepare them for their assigned roles. |
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Work Therapy Programme |
This programme focuses on lifelong learning and skills development, and offers a safe environment for beneficiaries to build their social skills and foster good work relationships. Beneficiaries who complete this programme will gain independent living and working skills before transiting to the Sheltered Workshop Programme. |
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Sheltered Workshop Programme |
This programme focuses on a conducive on-the-job training environment. The training is specifically designed to prepare beneficiaries for gradual transitioning into employment in the workplace. |
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With no age limit set, seniors who are able to follow instructions are welcome to sign up with Bizlink Centre to explore the programmes. The training programmes are conceptualised with healthcare professionals and customised for different beneficiaries to ensure they are ready for job placements.
Employment Programmes Connecting the Workforce to Corporates
Currently supporting more than 200 beneficiaries, Bizlink Centre’s goals evolve with their community's needs. To bridge the disconnect between beneficiaries and corporations, Bizlink Centre started offering employment services to corporations.
Through their in-house sheltered workshop programmes, Bizlink Centre employs beneficiaries who are not ready for job placements in the workforce. Bizlink Centre then offers these services to corporations as a placement partner. These workshops consist of the following services:
Types of Services |
Job Scope |
Packing and Fulfilment |
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Cards and Gifts |
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Floral and Hampers |
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Food and Beverages |
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Pivoting in the Face of the Pandemic
Bizlink Centre's largest work engagement source is from the Meetings, Incentives, Conferences & Exhibitions (MICE) industry. Since the COVID-19 pandemic, the organisation has seen limited corporate support and reduced buying services from social enterprises in areas widely supported by MICE industries. As such, Bizlink Centre increased their engagement with companies from other sectors that require services such as packing and fulfilment to offer a steady stream of work engagements for their beneficiaries.
Advocating Age Inclusivity in the Workplace
As an advocate for seniors and PWDs to be a part of the workforce, Bizlink Centre hopes that more like-minded corporations can move beyond the dated and limiting beliefs about older workers. They also urge more corporations could take a more active approach to include seniors in their workplace.
These approaches include making workplace arrangements that accommodate seniors, allowing them to enter the company with confidence, and enabling them to have manageable roles and responsibilities. Companies can also consider redesigning roles and jobs that rely on expertise rather than labour-intensive work that requires vigour.
They can also consider reverse mentoring programmes, which involves younger employees who are more skilled mentoring seniors, to emphasise on skills and expertise instead of an employee's age. Having flexible working hours also allows companies to accommodate seniors in the workforce and consider their health status.
About Bizlink Centre
Established in 1986, Bizlink Centre is a non-profit organisation dedicated to equip their beneficiaries like seniors and PWDs with the right skills and empower them to lead fulfilling lives through enabling employment. If you have any inquiries or know someone interested in signing up, you may contact info@bizlink.org.sg to learn more.
About Community Silver Trust
CST is a dollar-for-dollar donation matching grant, raised by eligible organisations providing intermediate and long term care (ILTC) services. This trust fund aims to enable the Health and Social service sector to enhance capabilities and provide value-added services to achieve higher quality and affordable step down care. It is managed by the Ministry of Health and administered by Agency for Integrated Care.